Privacy Policy

Effective Date: February 24, 2025

Discovering Vision (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, discoveringvision.com (the “Site”).

1. INFORMATION WE COLLECT

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

Full name
Email address
Phone number
Billing and payment details
Correspondence you send to us

Non-Personal Information

We automatically collect certain non-personal information when you visit our Site, including:

IP address
Browser type and version
Operating system
Referring website
Pages viewed and time spent
Date and time of access

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our Site. For more information, please review our Cookies Policy below.

2. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

To provide, maintain, and improve our services
To process transactions and send related information
To respond to your inquiries and fulfill your requests
To send administrative information, such as updates to our terms
To send promotional communications about our products and services (subject to your right to opt-out)
To personalize your experience on our Site
To protect against fraudulent or illegal activity
To comply with legal obligations

3. DATA SHARING & THIRD-PARTY SERVICES

Service Providers

We may share your personal information with third-party service providers that perform services on our behalf, such as:

Payment processing
Data analytics
Email delivery
Marketing assistance
Customer service

These service providers are contractually obligated to use your information solely to provide services to us and maintain appropriate security measures.

Legal Compliance

We may disclose your information when we believe, in good faith, that disclosure is necessary to:

Comply with applicable laws or legal processes
Protect our rights, property, or safety
Protect the rights, property, or safety of others
Investigate fraud or respond to government requests

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

Data Sales

We do not sell your personal information to third parties for monetary consideration.

4. YOUR RIGHTS

Your rights may vary depending on your location. Generally, you have the following rights:

United States

Right to know what personal information we collect
Right to access your personal information
Right to request deletion of your personal information (subject to exceptions)
Right to opt-out of the sale of personal information (though we do not sell personal information)
Right to non-discrimination for exercising these rights

United Kingdom

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access your personal data
Rectify inaccurate personal data
Erase your personal data (the “right to be forgotten”)
Restrict processing of your personal data
Data portability
Object to processing
Not be subject to automated decision-making
Lodge a complaint with the Information Commissioner’s Office (ICO)

Canada

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

Access your personal information
Challenge the accuracy and completeness of your personal information
Withdraw consent to the collection, use, or disclosure of your personal information
File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at info.discoveringvision@gmail.com.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. SECURITY MEASURES

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.